We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then we would encourage you to inform us immediately so that we can do our best to resolve the problem.
In the first instance, it may be helpful to contact an advisor who is working on your case to discuss your concerns and we will do our best to resolve any issues. If you still have queries or concerns, please contact Jamie King by email at j.king@ipera.uk or by post to Unit 37 The Bridge Business Centre, Beresford Way, Chesterfield, S41 9FG.
For further information on our complaints procedure please get in touch.
Simply complete the form below and we will get back to you to arrange a chat.